Privacy Policy – Norton Industrial Doors
Last updated: July 2025
At Norton Industrial Doors (https://nortonindustrialdoors.co.uk), we take your privacy seriously. This policy explains what personal data we collect, how we use it, and your rights in relation to that data.
1. Who We Are
Norton Industrial Doors Ltd is the data controller responsible for your personal information. If you have questions about how we handle your data, please contact us at:
Email: info@nortonindustrialdoors.co.uk
Address: Norton Industrial Doors Ltd, Rupert Street, Birmingham, B7 4PR
Phone: 0121 327 7775
2. What Information We Collect
We may collect and store the following information:
- Your name, email address, and contact details (when you contact us via forms or email)
- Technical data such as IP address, browser type, and browsing behaviour via cookies and analytics tools
- Any additional details you choose to provide in your enquiry
3. How We Use Your Information
We use your data for the following purposes:
- To respond to your enquiries or requests
- To deliver and manage our services
- To improve our website and user experience
- To comply with legal obligations
Our legal bases for processing your data include:
- You’ve given us consent
- It’s necessary for performing a contract with you
- We have a legitimate interest in doing so (such as improving our services)
- We’re legally required to retain certain information
4. How Long We Keep Your Data
We only retain personal data for as long as necessary to fulfil the purposes we collected it for, including to meet legal, accounting, or reporting requirements.
5. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing of your data
- Request data portability
- Withdraw consent at any time (where applicable)
To exercise any of these rights, contact us at info@nortonindustrialdoors.co.uk.
6. Cookies
Our website uses cookies to:
- Remember user preferences
- Improve site performance and user experience
- Analyse visitor behaviour via Google Analytics
You can control or delete cookies through your browser settings. For more detailed information, please read our Cookie Policy.
7. Third-Party Services
We may use trusted third-party services (such as Google Analytics) that process data on our behalf. These services are only allowed to use your data to provide services to us and must comply with applicable data protection laws.
We do not sell, rent or trade your personal information to others.
8. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. If you believe we’ve collected such information, please contact us and we’ll delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. We recommend checking this page from time to time for any updates.
10. Complaints
If you have concerns about how we handle your data, please contact us directly. If you are not satisfied with our response, you can lodge a complaint with the Information Commissioner’s Office (ICO):
Website: https://ico.org.uk
Phone: 0303 123 1113
Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
By using our website, you agree to this Privacy Policy.