What to do if your industrial door breaks at Christmas

Warehouses are busier than ever at this time of year. With Christmas just around the corner and with people relying on online shopping more than ever, warehouses have a big job in making sure everyone gets their presents this year.

But when warehouses are busy, it puts a greater strain on the machinery and equipment. Doors and shutters are opened and closed more often. This is why we usually see an increase in broken industrial doors at Christmas.

When an industrial door breaks, it can be a real headache for a warehouse, especially at a busy time like Christmas. If the door doesn’t open, then workers can’t get goods in and out of the building. Or if the door won’t close, then this poses a security risk because anyone can enter the building.

If you have an industrial door that breaks this Christmas, then don’t despair. We have just what you need – and you won’t even have to write a letter to Santa to get it. What you’ll need is Norton’s emergency repair service.

Read on to find out more about how our emergency repair service can help you.

What is Norton’s emergency repair service?

When industrial shutters break and need to be fixed quickly, we offer a 365/24/7 emergency callout service.

Simply call our 24-hour number – 0121 752 2765 – and we’ll send one of our experienced engineers to your premises. We know that in an emergency, time is important, which is why we aim to get an engineer to you within 2 hours of your call.

The engineer will try to make a full repair of the door there and then, if possible. However, if parts are required, then the engineer will make a temporary repair in the meantime. He will then come back to install the missing parts to ensure your business is up and running as soon as possible.

Why should I use Norton’s emergency repair service?

If an industrial door breaks, you can rely on us to fix to quickly, efficiently and at a competitive price.

Our emergency repair service really is one of the best in the country. That’s because:

  • It’s available 24/7
  • We operate 365 days a year, even on the 25th of December (not even Santa can say that – even he takes a break on Christmas day)
  • We respond quickly to all emergencies
  • All our engineers are experienced and have all the current health and safety qualifications


When a shutter or door breaks, don’t delay: call us today. Our emergency shutter repair service is available for you 24-hours a day, 365 days a year. No matter when you need us, our team will come to your premises, fully-equipped to deal with your repair.

Whether it’s Christmas Day, New Year’s Day, or any other time or day of the year, just give us a call and we’ll be on our way. We are only ever a phone call away!

From all of us here at Norton, we hope you have a fantastic Christmas and a happy New Year!